Privacy Policy

In this notice, Code Loop, Codeloop Ltd, we, our, and us refer to the business operating this website and providing web development, design, app development, automation, ecommerce, SEO, and software testing services in the United Kingdom.

This page is intended to explain, in plain terms, the limited contact and enquiry information we receive through the website and how that information is used in practice.

The limited information we collect depends on how you interact with us.

• Enquiry details: name, business name, email address, phone number, and the content of your message when you choose to contact us.
• Project discussion details: follow-up messages, service discussions, proposals, and related communication if a conversation continues beyond the first enquiry.
• Technical and usage data: limited device, browser, IP, referral, and request information generated when you visit the website or submit a form.
• Platform contact details: if you contact us through LinkedIn, WhatsApp, email, or another business platform, we may receive your profile name, public profile details, handle, and the content you send to us.
• What we do not normally ask for: we do not intentionally ask for special category data, customer account logins for public users, or payment card details through this website.

• To respond to enquiries, support requests, project questions, and early-stage discussions about potential services or technical work.
• To assess project fit, prepare proposals, scope likely delivery needs, and manage pre-contract conversations with prospective clients.
• To deliver contracted services, coordinate project communication, and manage the practical day-to-day running of client work.
• To maintain business, legal, accounting, operational, and delivery records that support responsible commercial administration.
• To protect the website, our systems, and users against misuse, fraud, abusive activity, and wider technical or security risks.
• To review and improve the performance, reliability, quality, and effectiveness of our website, processes, and services over time.
• To keep a clear internal record of messages and service discussions where that is reasonably necessary for support or follow-up.

This website is primarily a business contact and marketing site. It is not designed as a customer dashboard, user account platform, healthcare portal, financial portal, or identity verification system.

• We only use a simple contact form for enquiries and communication.
• We do not ask public users to create accounts or submit sensitive business records through the site.
• We do not intentionally collect payment card information through this website.
• We expect messages sent through the site to contain normal business contact and enquiry information only.

We do not sell submitted contact information. We only share limited enquiry information where there is a clear business, technical, or practical reason.

• Web3Forms: website contact submissions are processed through Web3Forms so messages can be delivered to our team.
• Hosting and technical providers: providers involved in website hosting, infrastructure, email, security, deployment, or operations.
• Professional advisers: legal, accounting, compliance, or insurance advisers where reasonably necessary.
• Platform providers: if you choose to contact us through LinkedIn, WhatsApp, or another third-party service, your interaction is also subject to that provider's own privacy practices.
• Authorities and legal recipients: where we are required to disclose information by law or to establish, exercise, or defend legal rights.

Some service providers may process basic contact information outside the United Kingdom. Where that happens, we take steps intended to ensure the information is only used for communication, infrastructure, or service operation purposes.

If you contact us through global platforms such as LinkedIn, WhatsApp, or cloud-based tools, your information may be processed outside the UK in accordance with those providers' infrastructure and legal terms.

We keep submitted contact information only for as long as reasonably necessary for follow-up communication, active project discussions, support, and internal record keeping.

• General enquiries are typically retained for up to 24 months, unless a longer period is needed for an ongoing business relationship or dispute.
• If an enquiry becomes an active client relationship, related project communication may be kept for longer as part of normal delivery, support, and business administration.
• Technical logs and operational records are generally kept for shorter periods unless they are needed longer for security, investigation, or compliance reasons.

We use reasonable administrative, technical, organisational, and contractual measures to protect limited contact and enquiry information against unauthorised access, misuse, loss, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure, but we aim to restrict access to those who need it and to use service providers that support appropriate security controls.

If you send us a message through the website and later want us to review, update, or remove that information from our contact records, you can ask us directly and we will review the request.

• ask what information you submitted through the contact process;
• ask us to correct outdated or incorrect contact details;
• ask us to remove old enquiry information where it is no longer needed;
• ask us to stop using contact details for further follow-up where appropriate.

We may need to confirm that the request came from the same person who originally submitted the enquiry before making a change.

Based on the current website implementation, we do not use a public behavioural advertising or analytics setup on this site. The website and its hosting or security layers may still use strictly necessary technical cookies, logs, or similar tools needed for core functionality, performance, form handling, or security.

If we introduce non-essential analytics, advertising, or similar technologies in future, we will update this notice and any required consent mechanisms accordingly.

Our website and services are intended for businesses, founders, and professional contacts. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

We may update this privacy notice from time to time to reflect legal, operational, service, or technical changes. The latest version will always appear on this page together with the most recent update date.